The type of information we collect
As part of administering our site, our servers log IP address and corresponding information (such as operating system, browser version, etc.) which allows us to monitor the amount of traffic to our server as well as the accessibility of our site to our customers.
Third party service providers (like CE21, Google, Facebook, etc.), may provide information about you when you link, connect, or login to your account with the third-party provider. The information varies and is controlled by that service provider or as authorized by you via your privacy settings at that service provider.
Placement of an order or registration will add you and your contact information automatically, such as name and address, phone number and email address. We will use this information to make any necessary clarifications to your order/registration, to confirm receipt of payment, and to inform you of any significant changes in product or services. You may also receive further communication regarding comparable products and upcoming workshops and/or communications from relevant third parties.
How we use your information
We may use and process your information where you have consented for us to do so, including to contact you about relevant offers and resources from Rooted Yoga or partners when you voluntarily sign up to receive any of our products or services.
Where we have supplied you with any product or service, we may use your information to contact you if there are any changes to those products or services, such as a date time change. It is in your best interest for us to use your information in this way to continue to provide you a positive customer experience.
We may use and process your information where it is necessary for us to pursue our legitimate interests as a business, or that of a third party, for the following purposes: for analysis with our marketing strategy, to correspond or communicate with you, for prevention of fraud and other criminal activities, to comply with government requirements and requests, to comply with a request from you in connection with the exercise of your rights, to improve service to customers, to manage requests to our customer service help desk emails, for the establishment and defense of our legal rights, and to enhance and personalize your customer experience.
We do not sell e-mail addresses, phone numbers, or sell the names and physical addresses from our system to any agency of an appropriate and/or related purpose.
We may disclose your information to our third party service providers, agents, subcontractors and other organizations for the purposes of providing services to us or directly to you on our behalf. Such third parties may include logistics or delivery companies, cloud service providers (such as hosting and email management), marketing agencies, and administrative services.
When we use third party service providers, we only disclose to them any information that is necessary for them to provide their service and we have a contract in place that requires them to keep your information secure and not to use it other than in accordance with our specific instructions.
We may obtain certain non-precise location information about you based on information we obtain from your IP address, or with your consent, your mobile device. We may use this information to improve and customize the services we offer, for example event listings or relevant offers. We use IP addresses to analyze trends, track access and aggregate broad demographic and search information.
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
If at any time you wish to update or remove certain information you have provided to us or you wish to be removed entirely from our system, please contact us and specify the appropriate changes.
You may change or correct your account information at any time by logging into your account and changing the settings, or by contacting our Customer Service department. Depending on your country of origin, you may have additional rights with respect to your information you provided to us, such as the right to obtain a copy of your information you provided to us and the right to have your information deleted, except for information we are legally required to retain. You have the choice to withdraw your consent in how we use and store your personal information at any time.
June 15, 2020